Refund Policy
Last Updated: June 20, 2026
This Refund Policy applies to paid subscriptions and purchases made through LoreMate AI.
1. Refunds
Payments and subscription fees are non-refundable. We do not currently provide refunds or credits for unused time, partial billing periods, subscription changes, or accidental purchases, except where a refund is required by applicable law.
2. Subscription Cancellation
You may cancel your subscription through the available account controls. Cancellation stops future renewals but does not refund the current billing period. Paid access remains available until the end of the current billing cycle unless stated otherwise.
3. Failed Payments
If a subscription payment fails, we will not make a second automatic charge attempt. The subscription will be cancelled, and you must manually subscribe again if you wish to restore paid access.
4. Billing Issues
If you believe you were charged incorrectly or more than once, contact arav@loremate.ai with the relevant transaction details. We may review the payment and take appropriate action based on the circumstances and applicable law.
5. Changes to This Policy
We may update this Refund Policy to reflect changes to our Services, billing practices, or legal obligations. Material changes may be communicated through the Service or by email.
6. Contact Us
For billing or refund questions, contact arav@loremate.ai.